TERMS AND CONDITIONS ONLINE SHOP
Company information:
Bucik d.o.o.
Roška cesta 69
8333 Semič
IBAN: SI56 0315 4100 0152 911 (SKB BANKA d.d.)
Registration number: 1840053
ID za DDV: SI45389233
Director: Anica Bucik
e-mail: simon@bucik.si
1. General
The General Terms and Conditions are compiled in accordance with regulations in the field of consumer protection, based on the recommendations of the Chamber of Commerce and Industry of Slovenia and international codes for online and electronic business. The online store www.taheebolife.si (hereinafter referred to as the “online store”) is operated by the company Bucik d.o.o., an e-commerce service provider (hereinafter referred to as the “Merchant”).
By registering in the online store, the visitor obtains a username that is the same as his e-mail address and a user password set by the user himself. The username and password of the user are unambiguously determined and linked to the entered data. By registering, the visitor confirms and guarantees that he / she is an adult, with full legal capacity. By registering, the visitor becomes a user and acquires the right to purchase. By purchasing a product, the user becomes a customer.
These General Terms and Conditions define the operation of the online store, the rights and obligations of the visitor, user and customer, and the business relationship between the Merchant and the user as a buyer of products from the online store offer.
2. Availability of information
The trader undertakes to always provide the buyer with the following information:
a) the identity of the company (name and registered office, register number),
b) contact details that enable the user to communicate quickly and efficiently (e-mail, telephone),
c) the essential characteristics of the goods or services (including after-sales services and guarantees),
d) the availability of the products (any product or service offered on the website should be accessible within a reasonable time),
e) conditions of delivery of the product or execution of the service (method, place and time of delivery),
f) all prices must be clearly and unambiguously set and it must be clearly indicated whether they already include taxes and transport costs,
g) method of payment and delivery,
h) time validity of the offer,
i) the period within which it is still possible to withdraw from the contract and the conditions for withdrawal; in addition, if and how much it costs the customer to return the product,
j) an explanation of the complaint procedure, including all details of the contact person or customer service.
3. Product offer, delivery time and collection
Due to the nature of online business, the offer of products in the online store changes and updates frequently and quickly.
The delivery time for products in stock is 2 working days for delivery addresses in Slovenia, unless Pošta Slovenije delivers to an individual delivery address later (see item 10). For other products, the delivery time stated next to the product in the online store applies to delivery addresses in Slovenia. Every product from the online store is available within a reasonable time.
Acceptance of products is possible after postal collection.
4. Methods of payment
The merchant provides the user with the following methods of payment for the purchase of products from the online store:
– cash on delivery, in which case the online price applies (see point 5);
– by transferring the purchase price (advance payment) to the Merchant’s transaction account according to the prepared offer or proforma invoice, in which case the online price applies (see point 5);
– with payment via PAYPAL
– by cash on delivery
5. Prices
The online price is valid for all registered users of the Merchant’s online store. There are possible surcharges on the online price, depending on the chosen method of payment (see point 4).
All prices in the online store are stated in euros and include VAT, unless explicitly stated otherwise. Prices in the B2B online store do not include VAT or this information is explicitly stated. All prices in the online store are product prices and do not include delivery costs (see points 3 and 10). All prices are valid only for electronic ordering of products through the online store.
All prices are valid at the time of placing the order and do not have a predetermined validity, so they are valid only until they are changed each time. Despite the extraordinary efforts of the Merchant to provide the most up-to-date and accurate information, it may happen that the price information is incorrect. In the case from the previous sentence and in the event that the price of the product changes during the processing of the order, ie from the moment of placing the order until the confirmation of the order, the Merchant will:
– the user (buyer) is notified and notified of the new prices, the user (buyer) has the option to change his order or partially or completely cancel it or confirm the order at the new prices, all at no additional cost; or
– enable the user (buyer) to withdraw from the purchase and at the same time offer him a solution that will be to the mutual benefit and satisfaction.
6. Purchase process
6.1. Technical steps leading to the conclusion of a sales contract
The following technical steps are available in the process of purchasing both the user (buyer):
– login to the online store using an e-mail address or user password, if the user (customer) has already created a user account (see also point 1);
– search for an individual product in the product provider in the online store;
– selection of the product to purchase;
– adding the selected product for purchase to the shopping cart;
– determining the quantity of the product to be purchased in shopping baskets;
– review of the prices of the selected product in selected quantities, including the calculated tax, if this calculation is made;
– choice of product delivery method (see also points 3 and 10);
– selection of payment methods (see also point 4);
review of the order with the selected method of delivery of the product and computer costs of deliveries, if these are charged, and
– confirmation and award of the order and thus the completion of the purchase (see also points 6.3. in 6.4.).
6.2. Technological means that enable the identification and correction of errors before placing an order
Before placing an order, the user (buyer) through the graphical user interface is enabled to with immediate effect, easily and without problems:
– sees and reviews which products he has selected and added to the shopping cart;
– sees and reviews the price of an individual product and the total price of the entire selected quantity of an individual product;
– changes the selected quantity of an individual product and calculates the new price of the quantity thus changed;
removes selected products it does not wish to purchase from the shopping cart, and
– calculates the corresponding tax, according to the tax rate applicable to the selected product and its price (tax base).
Before confirming the order, the user (buyer) via the graphical user interface is enabled to with immediate effect, easily and without problems:
– changes the selected method of product delivery;
– changes the chosen payment method, and
– reviews and approves individual changes.
6.3. Order accepted
After placing the order, the user (buyer) receives a notification from the Merchant by e-mail that the order has been accepted. Within 1 hour of receiving this notification, the user (buyer) has the option to cancel the order without consequences. Except for the possibility of cancellation, the user (buyer) cannot change the content of the order after placing the order. The user (buyer) always has comprehensive information on the status and content of an individual order in his profile on the Merchant’s website.
6.4. Order confirmed
If the user (buyer) does not cancel the order, the order goes into further processing. Upon receipt, the trader reviews the order, checks the availability of the ordered products and confirms the order or rejects it with a reason. The trader may also contact the user (buyer) by telephone at the communicated contact telephone number to verify the data or ensure the accuracy of the delivery. Upon confirmation of the order, the Merchant notifies the user (buyer) by e-mail of the estimated delivery time. The purchase contract on the purchase of the ordered products between the user (buyer) and the Merchant is irrevocably concluded at this stage (see point 7).
6.5. Slightly shipped
The trader prepares, sends the ordered products within the agreed deadline and notifies the user (buyer) by e-mail.
7. Purchase contract
The merchant issues an invoice in writing to the user who buys the product from the online store and attaches it to the shipment. The sales contract in the form of a purchase order is stored in electronic form on the Merchant’s server and is accessible to the user (buyer) at any time in his user profile. The sales contract is concluded in the Slovenian language.
The purchase contract between the Merchant and the user (buyer) is concluded at the moment when the Merchant confirms the order (see point 6.2.). From this moment on, all prices and other conditions of purchase are fixed and apply to both the Merchant and the user (buyer).
8. The right to withdraw from the purchase, return the products
The user (buyer) has the right to inform the Merchant to the contact e-mail address info@bucik.si within 14 days from the day of receipt of the ordered products that he withdraws from the sales contract, without having to state the reason for such a decision. The return of purchased products to the Merchant within the deadline for withdrawal from the sales contract is considered a notice of withdrawal. The only cost borne by the user (buyer) due to the withdrawal from the sales contract is the cost of returning the products to the Merchant.
Purchased products must be returned to the Merchant no later than within 30 days from the date of submission of the notice of withdrawal from the sales contract. Purchased products must be returned to the Merchant undamaged, in the original packaging and in unaltered quantity, unless the products are destroyed, damaged, lost or their quantity has decreased without the fault of the user (buyer). If the postal package with which the user (buyer) received the ordered products is physically damaged, if the content is missing or if it shows signs of opening, the user (buyer) must initiate a complaint procedure with Pošta Slovenije (see item 15). The trader does not accept the return of products that have been opened and partially or fully consumed.
For returned products, the Merchant returns the paid amount or used gift voucher to the user (buyer) as soon as possible, but no later than within 30 days of receiving the notice of withdrawal, and any used promotional codes and other discounts are not returned to the user (buyer). The refund of the paid amount is made by the Merchant on a personal or transaction account of the user (buyer). The used gift voucher is returned by the Merchant in the form of a credit.
9. Waranty
Products have a warranty if stated on the invoice or warranty card. The warranty is valid subject to the instructions and conditions stated on the warranty card and upon submission of the invoice. The warranty period is stated on the warranty card or invoice. Warranty information is also provided when presenting the product in the online store. If there is no warranty information in the online store, then the product does not have a warranty. The user (buyer) can claim the warranty from the Merchant or directly from the manufacturer of the product or its authorized service. The warranty can be claimed by the customer with a warranty card and invoice. Manufacturer or. his authorized service center is obliged to perform warranty repair within 45 days from the day of receipt of the product for repair, otherwise replace the product with another, equivalent product in perfect condition.
10. Delivery
The trader will deliver the ordered products to the user (buyer) within the agreed time. The contractual partner of the Merchant for the delivery of shipments is Pošta Slovenije. The trader reserves the right to choose another delivery service if it will be able to fulfill the order more efficiently.
In the case of collection of products after postal collection, the buyer also pays postage.
11. Security
The merchant uses appropriate technological and organizational means to protect the transfer and storage of personal data and payments. The merchant uses a 128-bit SSL certificate issued by an authorized organization for this purpose.
SKB banka takes care of secure authorizations and credit card transactions.
Credit card authorizations are performed in real time with immediate verification of data at banks. Card information is not stored on the Merchant’s server.
The user is also responsible for security by ensuring the security of his username and password, as well as the appropriate software and anti-virus protection of his computer.
12. Child care
A merchant in an online store does not accept orders from someone he knows or suspects to be a child without the express permission of his parents or guardians. The retailer in the online store does not offer free access to products or services that are harmful to children.
The trader will not accept any personal data concerning children without the express permission of parents or guardians, nor will he disclose data received from children to third parties other than parents or guardians.
Any communication aimed at children will be appropriate to their age and will not take advantage of children’s trust, lack of experience or sense of loyalty.
13. Privacy policy
Part of these General Terms and Conditions is also the Legal Notice.
14. User opinions and product reviews
Opinions, comments and product ratings provided by users or visitors are part of the functionality of the online store and are intended for the user community.
The merchant is not responsible for the content of opinions, comments and product ratings provided by users or visitors. The Merchant reviews, comments and evaluations prior to publication review and rejects those that contain obvious untruths, are misleading, offensive, obscene or, in the Merchant’s opinion, do not benefit other users or visitors to the online store. The trader is not responsible for the information in opinions, comments and ratings and disclaims any liability arising from this information.
By submitting an opinion, comment or rating, the user or visitor expressly agrees to the terms of use and allows the Merchant to publish part or all of the text in all electronic and other media. The Merchant has the right to use the content of the opinion, comment or assessment indefinitely and for any purpose that is in the business interest of the Merchant, including publication in advertisements or other marketing communications. The author of the opinion, comment or assessment simultaneously declares and guarantees that he is the owner of the material and moral copyrights for the written opinions, comments or assessments and that he transfers these rights to the Merchant free of charge, non-exclusively and indefinitely.
15. Responsibility
The Merchant makes every effort to ensure that the information published in its online store is up-to-date and correct, but product characteristics, delivery time or price may change so quickly that the Merchant fails to correct the information published in the online store in a timely manner. In such a case, the Merchant will notify the user (buyer) of the changes and allow him to withdraw from the order or change the order (see point 5).
Although the Merchant strives to provide accurate photographs of products sold in the online store, all photographs should be taken as symbolic. The photos do not guarantee the properties of the product.
From the moment the consignment with the ordered products is sent to the post office, the trader is not liable for cases of physical damage, destruction or loss of the consignment, nor for the absence of contents in the consignment or if the consignment shows signs of opening. In these cases, the user (buyer) must initiate a complaint procedure with Pošta Slovenije. In the event of damage to the shipment, it does so by bringing the shipment to the nearest post office in the same condition as it was received, without adding or removing anything, and filling out a complaint report. Together with Pošta Slovenije, the merchant will ensure that the complaint is resolved as soon as possible.
16. Complaints, disputes and the application of the law
The trader complies with the applicable regulations in the field of consumer protection. The trader has an effective complaint handling system in place and has a specific person with whom the user (customer) can contact by phone or e-mail in the event of problems. In case of problems, the user (buyer) can contact tel. No .: 040 678 888. The user (buyer) can submit a complaint to the e-mail address info@bucik.si. The appeal procedure is confidential.
The trader will confirm within five working days that he has received the complaint and inform the user (buyer) how long he will process it and keep him informed about the progress of the procedure. The trader will do his best to resolve any disputes amicably. If an amicable settlement of the dispute is not reached, the court with material jurisdiction in Novo mesto shall have exclusive territorial jurisdiction to resolve all disputes between the Merchant and the user (buyer). The trader and the user (buyer) as a participant in electronic commerce mutually recognize the validity of electronic messages in court.
These General Terms and Conditions and all disputes between the Merchant and the user (buyer) are subject to and apply Slovenian substantive and procedural law, without the application of the rules of private international law, which would indicate the application of any other law.
The provisions of the Code of Obligations, the Electronic Commerce Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis to all relationships and to rights and obligations not regulated by these General Terms and Conditions.
17. Changes to the General Terms and Conditions
In the event of changes in the regulations governing the operation of online stores, data protection and other areas related to the operation of the Merchant’s online store, and in the event of changes in its own business policy, the Merchant may amend and / or supplement these General Terms and Conditions. informed users in an appropriate way, which includes in particular notification via the website www.taheebolife.si. Any changes and / or amendments to the General Terms and Conditions shall enter into force and apply upon the expiry of an eight-day period from the publication of the changes and / or amendments. If an amendment and / or amendment to the General Terms and Conditions is necessary for compliance with regulations, these amendments and / or amendments may exceptionally enter into force and apply in a shorter period of time.
The user who does not agree with the changes and / or amendments to these General Terms and Conditions must cancel his registration within eight days of the publication of the notice of changes and / or amendments to the General Terms and Conditions, otherwise it is considered after the expiration of this period. that the user accepts changes and / or amendments to the General Terms and Conditions. The cancellation of the registration is done by the user notifying the Merchant of the cancellation in a written statement.
The terms of business were accepted by the director of Bucik d.o.o. in Semič, on 1 May 2020
LEGAL NOTICE, PRIVACY POLICY
LEGAL NOTICE
1. This legal notice applies to anyone who visits our site (hereinafter the user), so we recommend that you read it carefully.
2. The subject of this legal notice refers to the content and graphic elements of the website www.bucik.si. This website and its entire content together with graphic elements are the property of BUCIK, d.o.o., Roška cesta 69, 8333 Semič.
3. The user of our website undertakes to observe the rules and conditions stated here, as well as the legal provisions on copyright and other intellectual and property rights, when visiting and using it. The websites in question may not be used for illegal or conflicting purposes. The content of these websites may not be downloaded and printed for commercial purposes.
Any modification, copying, distribution, broadcasting, display, implementation, reproduction, publication, licensing, creation of derivatives, transmission or sale of any data, products or services that are part of this website is prohibited, except with the prior written permission of Bucik doo.
4. All users of the website use the published content at their own risk. Except in cases where liability for damage cannot be limited or excluded by law, Bucik d.o.o. and any other legal or natural person who participated in the creation of these websites is not liable for any damage, be it direct, indirect, special or accidental, which for any reason would result from the use of this website.
5. Bucik d.o.o. in no event shall it be liable to the user for any direct or indirect damage that may result from the use or inability to use these websites or links to them. The products, services and all information included on or accessible from these websites are available as shown and are for informational purposes only. Bucik d.o.o. reserves the right to change, adapt, replace or delete any content or to restrict access or does not continue to develop and display these websites, even without prior notice.
Bucik d.o.o. assumes no responsibility for any loss, interference or damage to your data or your computer resulting from the use of material downloaded from this website, or assumes no responsibility for any problems that may arise from or due to the use of this website. pages or related pages.
6. Our website may contain links to other websites. The latter operate independently of our websites, so we are not responsible for the content or use of the linked website. When referring via links to other websites Bucik d.o.o. assumes no responsibility for their content or the correctness of their operation. Linked sites may have their own legal notices and / or privacy policies. We recommend that you view them when visiting connected sites.
7. The content of this website is for informational purposes only. Bucik d.o.o. does not warrant that the information published on this site will always be comprehensive, complete and up to date. Websites may contain typographical or other errors, and unauthorized additions, deletions, and changes made by third parties are possible.
8. Comments represent the opinions of website visitors. The statements in the comments are the opinions of visitors, given on the basis of their own perceptions or experiences and are not a reflection of clinical tests or scientific research or the proven effects of the product. The statements in the comments are not medical advice and should not be construed as such. If you have any health problems, talk to your doctor or pharmacist before using the product.
9. The display or use of the trademark or logo of Bucik d.o.o. in any form is prohibited. without prior written permission.
10. We reserve the right to make any changes and amendments to these terms and conditions at any time and without prior notice. Each update will change the date at the bottom of these terms.
NOTICE ON THE PROTECTION OF PERSONAL DATA SUBMITTED WHEN ORDERING NOTIFICATIONS, INQUIRIES AND ORDERS VIA THE ONLINE FORM
1. To whom is the personal data I provide when completing the notification form provided?
Personal data (name, surname, address, e-mail address and telephone number) that you provide when subscribing to e-news, sent an inquiry or purchase through the online store, is provided to the company Bucik d.o.o. for commercial purposes (hereinafter Bucik d.o.o.).
Based on your consent given when you signed up to receive notifications, Bucik d.o.o. inform about its sales news, promotions, events and additionally inform about its sales program.
Bucik d.o.o. as a controller of personal data, it respects your privacy and undertakes to protect your personal data and not to pass it on to a third party without your consent or to use it for purposes other than those for which the personal data was provided.
Bucik d.o.o. processes personal data in accordance with the requirements of applicable European and national legislation on personal data protection. For the purpose of personal data protection, it has adopted internal rules on personal data security. A summary of the policy is publicly available on the company’s website. Every individual has the right to get acquainted with the rules of the company Bucik d.o.o. upon request.
2. When Bucik d.o.o. receive my personal information, which I provide when I sign up to receive notifications?
On the website of Bucik d.o.o. enter your personal data on the e-newsletter, inquiry or purchase form.
You must confirm the application by clicking the button. With this confirmation, you allow Bucik d.o.o. use your personal data provided on the desired form for the purpose of marketing and thus transmitting news about sales offers and news, and at the same time confirm that you are familiar with the Privacy Notice, the Personal Data Protection Policy and the possibility to you can revoke your consent to processing at any time.
For your application to be successful, you must fill out the form and click I agree.
Bucik d.o.o. will obtain and start processing your personal data after confirmation and completion of the form and upon receipt of a confirmed confirmation e-mail from you.
3. For how long and for what purpose the company Bucik d.o.o. processes my personal data? obdeluje moje osebne podatke?
Your personal data, which you provide when filling out the notification form, the company Bucik d.o.o. keeps in the records for the purpose of marketing, which is carried out by sending news about the sales offer to your e-mail address, which the company Bucik d.o.o. kept until your cancellation.
Legal basis for processing the e-mail address you provide when registering at Bucik d.o.o. notification is your consent, which can be revoked at any time by notifying the e-mail address info@bucik.si or by appropriately marking the unsubscribe or cancellation upon receipt of an e-mail from the company Bucik d.o.o.
4. Will my email address be passed on to third parties?
Bucik d.o.o. will never pass on your email address to third parties without your request.
Your e-mail address is Bucik d.o.o. without your explicit consent, it will also never intervene in other countries or international organizations.
5. Who are the data users?
The user of the data is the company Bucik d.o.o.
How will Bucik d.o.o. use my email address, which I provide when signing up for notifications?
The e-mail address you provide when applying for notifications will be used by Bucik d.o.o. for your own use only and in accordance with the purpose for which you provided the email address.
6. How is my personal data secured in the company Bucik d.o.o.?
The protection of personal data is carried out in accordance with the provisions of the Rules on the Protection of Personal Data. Completed e-newsletter applications are received by The Rocket Science Group LLC MailChimp, a State of Georgia limited liability company, as a contractual processor from Bucik d.o.o. and forwards them to Bucik d.o.o.
The e-mail address provided when subscribing to the e-news with the rules is entered by authorized persons in the appropriate records of the company Bucik d.o.o. Access to the computer system and records is possible only through an individual computer unit and through the personal password of the individual. Access to the company’s premises is adequately secured.
7. What are my rights with regard to the personal data provided?
Bucik d.o.o. has an obligation to process personal data only for the purpose for which you provided the personal data. You have the right to control the execution of this obligation. You may revoke your consent to the processing of personal data at any time, requesting that Bucik d.o.o. provide access to your personal data that it processes, request that it provide you with data (copy, printout) on the processing of your personal data or request the correction, prohibition of processing or deletion of your personal data. You may also request that Bucik d.o.o. transfer your personal data to another natural or legal person designated by you.
All possible questions or requests should be sent to the e-mail address info@bucik.si
Bucik d.o.o. will respond to your request as soon as possible or within 30 days at the latest.
If you are not satisfied with our response to your request for access, correction, prohibition of processing, transfer of data or deletion of data or you believe that your rights to personal data protection have been violated, you can complain to the national supervisory authority, at: Republika Slovenija , Information Commissioner, Zaloška 59, 1000 Ljubljana.
PERSONAL DATA PROTECTION POLICY
1. Why Bucik d.o.o. collects and processes my personal data?
The goal of Bucik d.o.o. is to provide potential buyers of natural cosmetics with the opportunity to get the best possible information about the offer, services, promotions, news, events. In order to achieve this goal, with the help of the collected personal data that you provide us, we provide you with the possibility of better information.
Bucik d.o.o. processes your personal data exclusively on the basis of your consent and only for the purpose or purposes for which you provided your personal data to Bucik d.o.o.
What personal data does Bucik d.o.o. collect and process my personal data?
The company Bucik doo collects and processes only those personal data that you provided when subscribing to a particular service (subscription to e-news, purchase through the online store, etc.) or that you provided as contact information for additional information with by Bucik doo (online contact form). This personal data can be: e-mail address, name and surname, address of your residence, your telephone number.
By visiting the website, however, with the help of t. i. cookies company Bucik d.o.o. also collects information about how many times you visit our website and what content on our website attracts you. Cookies allow us to optimize the website according to your wishes and interests, and thus give you greater satisfaction with further visits to our website. Cookies themselves do not contain any data that would allow the identification of an individual, but if you provide us with this information yourself, for example by registration, they may be associated with the data stored in the cookie.
2. Who processes my personal data?
The controller of personal data is:
Bucik d.o.o.
Roška cesta 69
8333 Semič
The contact person for personal data protection is:
Simon Bucik
E-mail: simon@bucik.si
Tel.: +386 40 678 888
Your personal data is processed by Bucik d.o.o. authorized persons who are qualified to ensure the full protection of personal data.
3. How is the protection of my personal data ensured?
Bucik dookot, the controller of personal data, respects your privacy and undertakes to carefully protect all personal data obtained and not to pass it on to a third party without your consent or to use it for purposes other than those for which the personal data was provided. .
We process personal data in accordance with the requirements of applicable European and national legislation on personal data protection. For the purpose of personal data protection, we have adopted internal rules on personal data security. Every individual has the right to get acquainted with the rules of the company Bucik d.o.o. upon request.
4. How long do you keep my personal information?
We process the personal data we provide only for as long as is necessary to fulfill the purpose for which they were provided. After filling in the name, the personal data provided to us will be deleted. If you provide personal data for the purpose of better information, they are collected and processed until your cancellation, which you can send to info@bucik.si.
5. AlCan I request the deletion of personal data?/strong>
Yes. You can request the deletion of personal data from our records at any time at info@bucik.si.
6. What are my other rights regarding the personal data I provide?
Bucik d.o.o. has the obligation to process personal data only for the purpose for which you provided personal data. You have the right to control the execution of this obligation. You can revoke your consent to the processing of personal data at any time, request that Bucik doo provide you with access to your personal data that it processes, request that it provide you with data (copy, printout) on the processing of your personal data or request correction, prohibition of processing or deletion of your personal data. You may also request that Bucik d.o.o. provide your personal data to another natural or legal person designated by you.
All possible questions or requests should be sent to the e-mail address info@bucik.si. Simon Bucik is responsible for the protection of your personal data provided to Bucik d.o.o.
Bucik d.o.o. will respond to your request as soon as possible or within 30 days at the latest.
If you are not satisfied with our response to your request for access, correction, prohibition of processing, transfer of data or deletion of data or you believe that your rights to personal data protection have been violated, you can complain to the national supervisory authority, at: Republika Slovenija , Information Commissioner, Zaloška 59, 1000 Ljubljana.
COOKIES AND ADVERTISING
Cookies are small text files that are stored on your computer when you visit our website and do not harm your hardware or software. Their storage is under the complete control of the user’s browser – the user can restrict or disable the storage of cookies if desired.
Cookies are not harmful and are always time-limited.
The use of cookies in the European Union (EU) is governed by the Privacy and Electronic Communications Directive 2002/58 / EC, the article relating to cookies and similar technologies has been amended by Directive 136/2009.
In Slovenian legislation, the use of cookies is determined by the Electronic Communications Act or ZEKom-1 (Official Gazette No. 109/2012), Article 157 of which represents the legal basis for the care for the privacy of Internet users.
The website www.taheebolife.si uses cookies for the operation of the site, which do not store personal data, but monitor the activities of visitors and interest in order to provide a better user experience. By using the website, visitors agree to their use.
1. Why are cookies needed?
They are fundamental to providing user-friendly online services. The interaction between the web user and the website is faster and easier with the help of cookies. With their help, the site remembers the individual’s preferences and experiences, thus saving time and browsing the sites more efficiently and friendly.
The company assigns a cookie to each user at the beginning of each use of the online store to identify, monitor the shopping cart and ensure traceability, which is stored in the server’s memory only for the duration of the visit to the online store and is deleted after one hour of inactivity. The company may also store some persistent cookies on the user’s personal computer, such as e.g. the user’s identification number in encrypted form for identification on the next visit to the online store or evaluation of items, with the help of which the user knows which items have already been evaluated, and indirectly Google Analytics external cookies used to analyze website visits. An enterprise may use this data in an anonymised summary form for statistical analysis purposes. For the purpose of ensuring online security, the company also collects IP addresses from which users access the online store.
2. Disabling cookies
You decide whether to allow cookies to be stored on your device. You can control and change cookie settings in your web browser.
If you change or delete your browser’s cookie file, change or reward your browser or device, you may need to disable cookies again. The process for managing and deleting cookies varies from browser to browser. If you need help with this, you can look in your browser’s help for users.
3. List of cookies we collect
The table below lists the cookies we collect and the information they store.
Cookie name | Cookie description |
CART | Connection with shopping cart. |
CATEGORY_INFO | Saves category information on the page for faster page rendering. |
COMPARE | Items you have on your list of comparison products. |
CURRENCY | Your default currency |
CUSTOMER | An encrypted version of the in-store customer ID. |
CUSTOMER_AUTH | Indicator if you are currently logged in to the store. |
CUSTOMER_INFO | An encrypted version of the customer group to which you belong. |
CUSTOMER_SEGMENT_IDS | Save the customer segment ID |
EXTERNAL_NO_CACHE | A flag indicating whether caching is disabled or not. |
FRONTEND | Session ID on the server. |
GUEST-VIEW | Allows guests to edit their orders. |
LAST_CATEGORY | Last category you visited. |
LAST_PRODUCT | Last product you viewed. |
NEWMESSAGE | Indicates whether a new message has been received. |
NO_CACHE | Indicates whether caching is allowed. |
PERSISTENT_SHOPPING_CART | Link to information about your cart and browsing history if you asked for a site. |
POLL | ID of the surveys in which you participated. |
POLLN | Information about the surveys in which you participated. |
RECENTLYCOMPARED | Items you recently compared. |
STF | Product information you sent to friends. |
STORE | The view of the store or the language you selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether the user has allowed the use of cookies. |
VIEWED_PRODUCT_IDS | Products you have recently viewed. |
WISHLIST | Encrypted list of products added to your wish list. |
WISHLIST_CNT | The number of items on your wish list. |
Cookies collected by Google and Facebook:
Cookie name | Purpose | Duration | Company |
| _utma | Website viewing statistics | 2 years | Google Analytics |
| _utmb | Website viewing statistics | 30 minuts | Google Analytics |
| _utmc | Website viewing statistics | Session duration | Google Analytics |
| _utmv | Website viewing statistics | Session duration | Google Analytics |
| _utmz | Website viewing statistics | 6 mesecev | Google Analytics |
| _ga | Website viewing statistics | 2 years | Google Analytics |
| _gat | Website viewing statistics | Session duration | Google Analytics |
| _gid | Website viewing statistics | Session duration | Google Analytics |
| collect | Website viewing statistics | Session duration | Google Analytics |
| fr | Facebook plug-in operation | 3 months | |
| tr | Facebook plug-in operation | Session duration |
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